Pinehold Gardens

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Not even a chance

By: Nathaniel Bauer    (Oct 30, 2009)

After much research into CSAs in Southeast Wisconsin, Pinehold Gardens quickly became our 1st choice. However, if their attention to detail and quality is anything like their complete lack of communication and customer service, its probably better that we aren't going to be a part of their CSA. After several emails and multiple phone calls, I have received no response from them whatsoever. The last message I left politely requested that if they didn't have any available spots for 2010, to please contact me so that I might at least get into a CSA somewhere else. I appreciate peoples busy schedules, but if you run a business and a potential client or customer is reaching out to do business with you, at least have the courtesy to let them know your CSA is full. That would have at least opened the door to trying to get in the following year and not prompted bitter reactions and negative reviews such as this. Good luck to anyone trying to get a response from Pinehold Gardens.

Comments on this Review:

Sheila Mrotek says:    (Apr 8, 2010)
I have to totally disagree with you. I just contact them via email and got a response in less than 2 hours. They don't have any more spots open but David gave me some recommendations and put me on their mailing list for next year.

Jeffery Smith says:    (Jul 15, 2011)
Pinehold has superb communication with members. The newsletter has interesting stories about the farm and plenty of useful information, including excellent recipes. The food and the farmers are wonderful.