Terrible Customer Service
By: Holly (Jun 2, 2010)
I met the owner of Hillbilly Farms at the Fountain Farmer's Market this past summer (2009). I was asking some simple questions regarding small farm practice and chickens. I was blindsided by her horrible attitude and unwillingness to offer anything other than rudeness! I will NEVER purchase anything from them! I will find farmers that are friendly and willing to talk about what they have and how they sustain their farm. I have never in my life met a farmer that isn't willing to share general knowledge to help someone else begin to live a sustainable and healthy lifestyle by growing and raising their own food.
I have never been more disappointed!
Comments on this Review:
Jim & Donna La Chey says: (Dec 30, 2010)
Hi Holly, I am sorry you had a poor experience at the Fountain Farmer's Market, but I do not believe this is an accurate represenation of the Market. I do not recall visiting with anyone last year who was not relaxed and enjoying the afternoon. Typically, the vendors are very friendly at the market. Everyone brings extra chairs and visits or catches up with the happenings in the area. Hillbilly Farms is the only vendor who sells only items produced at our farm. We drive the 1947 Avery tractor with a small trailor as the farm is only one mile down the road. We set up a canopy and the chairs and relax for an afternoon of visiting and sharing ideas. Patrons find the old tractor interesting and many people climb and sit on it. Hillbilly Farms is also the sponsor of "The Garden Starts Here" series which is organized by one of our patrons. These classes are held at a local restaurant. Local gardeners, bee-keepers, and others wishing to learn about or share their knowledge concerning small scale sustainability meet one Saturday morning each month. In the summer of 2010 patrons requested we host free classes to teach methods of food preservation. Each Thursday morning patrons would come to the farm and we would can, dehydrate, freeze, cure/smoke, etc. the food they received in their shares. They would bring friends and we had a fun time visiting as we were processing the food. Please come to the market again and sit and share your knowedlege and experience. Sincerely, Donna