Ferguson Family Farm

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Bait and Switch

By: Eric Belsky    (Nov 28, 2010)

My wife ordered an organic free range 17lb turkey from this farm to pick up 2 days before Thanksgiving. We provided a $25 deposit and turkey size. We received confirmation that they would have a turkey in the size range we requested one week before pickup. On the day before we were to pickup the turkey we were given a time and meeting point. The excitement ends there. The truck showed up at 7:20pm after providing a time of 7-7:30pm for all pickups in Timonium. Needless to say there were several anxious people waiting. Then, Lynne informed us one by one that she only had 12 lb turkeys, and anyone looking for a larger turkey should take 2-12lb Turkeys. Does anyone have 2 ovens? 2 pans? or a hot holding unit to hold one trukey for 5 hours after it cooks? 3 of the 7 people picking up turkeys walked away requesting money back TWO DAYS from Thanksgiving. She said she may have 20lb turkeys back at the farm and we could call her "tomorrow". I don't understand how someone would not call people and let them know that they don't have the product they promised. I asked for my money back and ended up making a trip to Wegmans, where I bought an Organic Free-Range Turkey at the right size. Thanks for wasting my time Ferguson Family Farm!


Comments on this Review:

Sharon Carson says:    (Dec 1, 2010)
I can not help but comment on this review . I don't understand the complaint about the time The farmer did show up in that framework You are very lucky to even have fresh local turkeys available in your area . This is nature not a supermarket. You can not request all turkeys to grow to the size you demand . Yes, it would have been nice if the farmer had let you know by phone when she realized she only had large or small ones . To get two small ones for the price of the 17# one was a real deal. You could always freeze one and use it for Christmas! If you expect there to be more small farms providing fresh real nutrient dense foods you need to HAVE MORE COMPASSION AND PUT YOURSELF IN THE FARMERS SHOES . :)s


Lynne Ferguson says:    (Feb 18, 2011)
First, I would like to thank everyone who has supported Ferguson Family Farm over the years. Each year of growth brings with it new challenges and new improvements. No farmer likes to receive even one negative review. Although, every effort is made to produce the most delicious perfect turkeys, some things are outside our control when you are working with living creatures. Keep in mind, Ferguson Family Farm will NEVER provide chemical stimulants or hormones to the livestock to achieve gains which are not natural. In 2010 the baby turkeys or poults were delivered from the hatchery 3 weeks late which meant the birds had 3 weeks less time to reach ideal weights. Although every effort was made to improve weight gain on the turkeys, the mean average weight was naturally lighter than expected. Next, customers who provided deposits early were given first consideration on the size turkey they received. The handful of customers who ordered a bit latter were delighted to improvise and had a delicious eating experience. All customers must realize, small local farms need their customers support and understanding. We are all learning. The farmer ... Learning how to grow livestock consistently to desired weights while battling weather, predators, delayed delivers, etc, etc. The customer ... Learning how to cook with All the Cuts an animal carcass provides. This is where the Transparency Begins. This is where Learning and Understanding Begins. I can promise, Ferguson Family Farm will continue to grow and continue to provide Highly Nutritious and Delicious meats to my family and yours. Yours Truly, Lynne Ferguson Ferguson Family Farm


DMC DMC says:    (Dec 10, 2011)
I sympathize with Mr. Eric Belsky. We had a very similar experience this recent Thanksgiving, cannot recommend Ferguson Family Farms and will never order anything from them again! (See detailed comment below.)