Ferguson Family Farm

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A Nightmare: Ruined our Thanksgiving!

By: DMC DMC    (Dec 10, 2011)

Part 1 of 2: I had met Lynne at one of my local Farmers Markets during the Summer, and in September-October, she was asking customers to place their Thanksgiving order. As my Sister and I would be alone for Thanksgiving here in the DC area, together we don't eat much and do not have much freezer space, we did not want even a small 12 lb turkey; it would just be too much. We asked Lynne if we could order a smaller capon for Thanksgiving instead, she said she didn't sell them, but could offer us a 7 lb Rock Cornish Hen, and explained that it was a special breed. She said she also offered a variety of fruit pies through Milburn Orchards. Exactly a full month before Thanksgiving on October 24, I placed our Thanksgiving order with Lynne via telephone and then confirmed it on e-mail for one 7 lb Rock Cornish Hen and one Wild About Apple Walnut pie (she recommended) from Milburn Orchards. She responded affirmatively three days later with an approximate price. Two days later, she provided a location for pickup on the week of Thanksgiving with a date and time "TBA". However, she led me to believe by telephone it would be the Sunday before Thanksgiving in the afternoon, and so I made sure I'd be available. On November 15, she provided a pickup schedule. She would be delivering to my neighborhood on Tuesday Nov 22 from 4:30pm-5:30pm, which would be cutting it close to get there in time after work with rush-hour traffic, but it turned out I could still make it. My first clue that trouble was brewing came the next day, Nov 16, in an e-mail from Lynne which said : "Have you on the turkey list but can u confirm size of turkey had ? Mark next to size." I responded immediately on Nov 16: "Hi Lynne, A reminder and to confirm, I'm probably the only person on your list who is not getting a turkey. I'm getting the Rock Cornish Hen and Wild About Apple Walnut Pie and will be picking up at your location on Tuesday Nov 22 from 4:30pm - 5:30pm." I had spoken to Lynne at least once after that, before Nov 22, and she confirmed she would have the freshly killed 7lb Rock Cornish Hen and the pie available for pickup on Nov 22 as ordered. I arrived at the pick-up location in the pouring rain on Tuesday Nov 22 (two days before Thanksgiving) between 4:30pm-5:30pm as scheduled and Lynne informed me that she forgot the Rock Cornish Hen and that she could not get the pies because there was a death in the family of the Orchard. Good thing I had made an extra homemade pumpkin pie that day; it came in handy! (continued - see Part 2 of 2)

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