Poor customer service skills.
By: N Edwards (Jul 15, 2013)
I first met Melody at the new Downtown Farmer's Market back in May 2013 when the maket first opened. I like to give people the benefit of the doubt, however, I felt that this vendor was not friendly and that my questions weren't welcome. I ended up purchasing a stick of her homemade beeswax lip balm and I did like it. Later that day, I decided to look up this farm online and I discovered that Melody Bee Farms has a large variety of food items that I wanted to purchase. I sent an email to the farm asking questions about their products and how I could go about buying meat from her, however, this was about 2 months ago and I didn't receive a response. Not being friendly to potential customers and not responding to someone's email is a sign to me that I need to take my business elsewhere.
I wanted to give this farm another chance, so I decided to buy a carton off their Non-GMO eggs on one particular Saturday. I purchased the eggs from Melody's sister and I was very pleased with the clean and delicious taste of her product. Her sister was very professional and friendly, however, due to the fact that my email was ignored, I was met with an unfriendly attitude, and as well as my questions being unwanted, I will not be a returning customer. There are too many other kind farmers that I can purchase products from.
Comments on this Review:
No comments posted...