Great fruit, excellent customer service
By: Melissa Floyd (Oct 3, 2013)
I love passionfruit, and it isn't easy to get on the east coast, so I always indulge when it becomes available through local harvest. Hight Tide's passionfruit is excellent - sweet and tart and... perfect. This year, a few of the fruits in the box had gone bad, probably because of shipping issues. When I let the farm know about it, they promptly sent out a whole new box! That is the kind of customer service that keeps me as a customer.
Comments on this Review:
Eugene Fliman says: (Oct 20, 2013)
I am a passion fruit fanatic. I get it everywhere I go - Thailand, Dominican Republic, Hawaii. I have ordered passion fruit in the past from White Dove Passion Fruit farm on LocalHarvest and it was awesome. Decided to try High Tide Harvest because I saw great reviews and it was cheaper. But like they say you get what you paid for. About 50% of the order was bad ranging from empty fruits to the rotten ones. I e-mailed the farm twice with pictures - no response. Not sure why is everyone raving about great customer service. I am very disappointed.