Reviews for: Beech Springs Farm
Good produce, bad business practices
By: Meg (Apr 12, 2014)
First, this review is long overdue. I joined this CSA 2 seasons ago and it may have improved since then.
I want to start with the fact that the produce, both in quality and variety was really very good.
As the season went on we ran into quite a few weeks where produce was not available or supply was so low that shares were distributed only to some customers (based on pickup day). But oddly, the farmer continued to distribute produce to the customers picking up on the same day, rather than alternate or share what was there between everyone.
In addition, all season we were promised a refund of any missed weeks. While this offer was unnecessary and generous it was promised repeatedly. But with our final basket, rather than a refund, we received a letter explaining that there would be no refund (she did offer a small discount on next season). While I didn't find the refund necessary to start with, the whole thing seems disingenuous (or at least mismanaged and badly handled).