Comments on this Review:
Paul Dinberg says: (Jan 6, 2014)
As a family farm. we are definitely not comparable to the Reviewer's previous CSA farm which employs over 30 workers, and has several large walk-in coolers, several delivery trucks, and they deliver pre- boxed produce to members. Although we do pre-box all of our CSA shares that are not delivered to the farmers market, at the farmers market our members have been thrilled to have the opportunity to pack their own shares selecting only what they thought they would use in a week.
Many of our members enjoy speaking with us each week at market, a benefit that the Reviewer could have taken advantage of, with questions about varieties, what is in season, and how to prepare meals with what we grow-- and we love answering questions and the personal interaction at the market. I do not believe this level of service is available from the larger CSA farms. If the Reviewer took the time to speak to us at the market and let us know something was not right, we would have had an opportunity to respond during the growing season, not only now, after it's ended. For example, if the Reviewer had told us that her eggplant rotted after a few days in the fridge, we would have been able to respond by saying that eggplants stored in the refrigerator deteriorate quickly. Then we would have given her more eggplants and suggested storing them in a cool place like a basement, or better, use them right away. That is how we run out business! As stated above, the Reviewer did receive one email list of vegetables that was meant for another CSA member. When I learned of it, I apologized for the mistake, and assumed they understood it was my mistake.
One of the strengths of the local CSA farms is that there is diversity in the services that we all offer. I encourage everyone to shop around for a CSA that fits their lifestyle and how much time they have to invest in learning where their food comes from. Some of our members do just want a box of food they can count on every week, for others they want to select their produce themselves. And yet for other members, they want to know that they are supporting a local family farm that is growing a business, learning as we grow, and contributing to the local food movement. It is important to shop around and ask the farmer questions before you sign up so you know what to expect from the farm.