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Composting Red Wiggler Worms
Shipping & Delivery
We normally ship via USPS 2-3 Day Priority Shipping. Worm orders must be received by Friday noon in order to be shipped the following Monday or Tuesday. They should arrive between Wednesday and Friday. Worms Received
Please understand that You are responsible for the care and condition of the worms once received. We make every effort to satisfy our customers. Please let us know immediately upon receiving the product if there are any problems with your order.We will consider that the worms have been delivered alive unless we are notified within 3 hours of the time that the carrier scans or enters them in as delivered. Please do not dispose of the worms or the original package until you contact us. Do not refuse the delivery. Live Delivery Guarantee Our worms are guaranteed to be delivered alive. In the case of the worms not arriving alive, we will either refund your money or reship the worms to you. Since we want your worms to arrive in good condition, we may delay shipments if the weather conditions are extremely hot or cold.
For the Live Guarantee to be valid, the worms have to be signed for and accepted on the first delivery attempt. Please make sure that someone is at your address to receive the delivery. If nobody will be available to accept the worms, just let me know when you are ordering to write, HOLD AT POST OFFICE FOR CUSTOMER PICKUP on the outside of your box. We will then guarantee the worms for 24 hours at the Post Office, allow