Reviews for: Oahu Fresh

We've been really happy to have fresh, local food appear on our doorstep from Oahu Fresh.

We feel good about supporting local farmers, especially now with the pandemic impacting their ability to sell their produce at the outdoor markets and to restaurants.

We subscribed to the make-your-own-bag option that allows us to select which items we get. As you might imagine, the list of options to choose from varies somewhat from week to week. So far, we've gotten beautiful kale, delicious bananas, and tomatoes each time. We've also received potatoes, sweet potatoes, broccoli, mushrooms, zucchini, papaya, and sweet onions. As an add-on, we've been getting a dozen free-range eggs, and will probably get some cheese next time.

My only dissatisfaction is with their website and phone app; these are a bit clunky to use and could benefit from some usability testing.

We all know that there's no such thing as an incoming call that doesn't show up on your cell phone call log, right?!

I was so excited to begin receiving weekly deliveries of farm-fresh produce from Oahu Fresh. I put in my order two weeks ago, paid, received delivery confirmation for this past Wednesday, but no delivery. I called, emailed, and DM'd a bunch of times with no response for 3 days. On the 4th day - after giving them plenty of time to handle this situation privately - I posted about my experience on Oahu Fresh's Instagram and Facebook as well as the Facebook group, Stolen Stuff Hawaii. That got their attention. Shortly thereafter, I received an email from Oahu Fresh saying that the delivery driver called and left a message, but I never responded. That's simply not true.

I eventually received a refund and cancellation, despite my attempts to resolve the problem and move forward with my weekly order.

Save the headache and don't bother with Oahu Fresh.