Wow, I'm truly sorry for this! I try to stagger the pick up times for our customers so that you receive my undivided attention after I arrive home with the chickens from the butcher. This was a new butcher that had been recommended to me and I only used once because I was terribly displeased with the outcome. We received chickens that were missing whole leg quarters from this butcher, but we kept those for our family. I would like for you to give us another chance to make it right for you. Our current butcher is very careful and detail oriented.
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I can request individual packaging for gizzards, hearts and livers for my customers, if they request. They are removed to help the bird's carcass to cool more quickly. I'm always happy to accommodate our customer's preferences!.....please just let me know...Kellie