Eating with the Seasons

By: Mariejie Arguelles (Aug 18, 2010)
This is my first CSA experience. I liked it very much, in the beginning. Good points: I was able to start in middle of month, convenient location, monthly trial period, weekly choice of produce and extra add-ons which are billed w/following month's order.

I sent a check for my extra items right away, plus added amount for anticipated add-ons. The check was not cashed until about month later. I was also adviced that PayPal may be more convenient or I could give them my credit card. ( I prefer to use my "bills" checking account, as my VISA card was fraudulently used in Great Britain last time I made an online purchase).

I joined PayPal, put funds into the PayPal account, then placed extended my membership to August via PayPal payment. PayPal did not use the PayPal funds deposited, but debited my checking account for the payment. I was new to this service, realized my faux pas, and told Becky, the CSA owner. The payment to the CSA cleared my account via PayPal on 8/13. Jenny from the CSA called with a curt and cold demeanor asking for my credit card, which I gave her. I then called her back & asked if she was aware of my communications with Becky, she said no, I told her there is a payment via PayPal being processed and I do not want another charge & to not use the card I just gave her as I will not renew after August 2010, which is already paid for.

After reading the other disgruntled review, it appears this CSA has a problem with their customer service office staff who act like they are doing us a favor.

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