Comment
Susan, The Orange Shop sincerely apologizes for the problems with your shipment. I went back and reviewed the situation. I actually entered your original order myself, and it all appears to be correct. The original package did ship out on schedule, but when I tried to track it, the trail led nowhere -- it just disappeared into the ozone. This does happen occasionally, and the reasons are diverse, from dropped boxes to getting set aside in a corner and forgotten. I realize that we can't go back and avoid the disappointment you felt. And, I suspect that the people at The Shop ran into the problem of no tracking information when you called, so they were hoping for the best -- the vast majority of our shipments arrive with no problems whatsoever. I would say that the only thing I'd second-guess with them would be to give up on the original shipment and get a replacement on the way sooner than we did. We have scheduled a replacement to be shipped to you later this week. We held off shipping a couple of days this week due to the bad weather up country -- Fedex was completely shut down in key hubs. Again, we apologize, and hope you enjoy your fruit when it does arrive. Pete Spyke, Owner.
Comment
I did receive my replacement a week after it was ordered. The oranges were in good condition and very tasty. I would only like to add that I feel I received less than a true bushel. Possibly, I am spoiled by Indiana farmers that fill their bushel baskets to the brim. My box contained 4 pecks that were almost filled to the top. I do understand that it would be difficult to fill them "to the brim" as the oranges would be more likely to be squished. It's just that when one pays for a bushel, they expect a bushel.