The Orange Shop

I placed an order on December 9, 2010 for a bushel of citra navels and page oranges. It is now December 27, 2010 and I have not yet received the oranges. I have been in contact with The Orange Shop almost daily for the last week and a half. Every time I called the response was the same: my order shipped on December 14 and should arrive 3-5 days later. Obviously, this was not the case and Christmas came and went and I had no oranges for my children. Finally, today, it was agreed to ship a replacement (even though I had asked for a refund or replacement earlier and was told to just wait one more day). I may not get the replacement until early next week... too late to take to family for the holidays. This has been an extremely frustrating and stressful situation. I will write a follow-up review after I've had a chance to try the oranges. At this point, they had better be the best oranges ever!