The Orange Shop

I do resourcing and recipe formulation for Brooklyn Farmacy & Soda Fountain in Brooklyn, NY. When I received an email on 12/7/10 from Local Harvest, alerting me to free shipping on oranges from The Orange Shop, I leapt at the chance to be able to feature them at our soda fountain and placed an order for Page oranges and Citra navels. On 12/22, I called The Orange Shop to find out where my order might be and was told they were showing as "out for delivery (on a truck)." On 12/26, after four phonecalls to The Orange Shop, they told me they'd send another box, gratis. I received the replacement box in about a week. The first box, thought lost, was delivered on 1/4/11! Needless to say, the oranges were not in very good shape. The next order I placed came in a timely fashion. But my most recent order was, once again, delayed. I placed one order on 1/12 and one on 1/19. The order placed on 1/12 arrived on 2/1. The order placed on 1/19 arrived on 2/6. That's a Sunday. What carrier delivers on a Sunday?? The Page oranges in the delivery we received on 2/6 are past their prime and I've thrown several rotten ones away. It's a shame because these are spectacular oranges and the orange syrup (for sodas) we're making from them is great! The Citra navels we got were, likewise, incredible. But it's too bad that the shipping methods being used by The Orange Shop denigrate this great citrus.