By: Julia
(Sep 26, 2011)
I was one of the original members of Grant Farms CSA. I am a HUGE believer in CSA's and embrace the oddball veggies you get: it expands our horizons for cooking. But I gave up on Grant Farms.
I was a member for 4 years, the last 2 were disappointing to say the least. We routinely got rotten vegetables (I once picked up a canteloupe straight from the box at the pickup site and my thumb and forefingers went straight through. I'd like to say that was incredibly unusual, but it wasn't) and yet the newsletter would just tell us that was "part of the deal: CSA's get the leftovers." We signed up but weren't told we'd need to do a "stint" during the season of 4 hours work to monitor pickups. I'm not against that, but we weren't told beforehand, and would have NEVER committed to the pick up day we did since there is no way we could do 4 hours of volunteer work on a workday. When we brought that to their attention, we were told we weren't being "group focused." Again, that's not the question, they never told us beforehand that would be the case (and is unusual for CSA's in this area, so not as if we should have expected that).
Routinely, at the local farmer's market, their booth would have TONS of heirloom tomatoes: the last year I was a member, CSA's never got a single heirloom: green slicers only.
I now belong to another local CSA, we get first choice since we are the ones that are gambling our money to support them, as compared to the convenience shoppers at the farmer's market. They are gracious, friendly, and very very customer oriented. Additionally, I belong to a fruit grower's CSA and receive the same degree of customer service. Grant is either uncaring or too large to care.
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