Eating with the Seasons

By: Elaine Slaten (Nov 14, 2012)
I was a member for over a year. During that time, the quality of the fruits and veggies varied greatly. Often things were quite good or outstanding (Hebert corn is the reason I hung around as long as I did, it was the best corn I ever had a year ago, and only OK the week or two it was available this year). I repeatedly was shorted, not in the number of items received, but a pint of berries was never really a pint and the Morris beef was way less weight-wise than the amount for which I was charged. The final straw was receiving near-rotten items for the final several weeks.

They did occasionally offer to replace items that were not satisfactory, but never fixed their process to get the right quality and quantity to me in the first place. They made it sound like nobody else had problems, but that would mean either I was the only one bringing home a half empty container of fuzzy strawberries, or nobody else cared enough to let them know, or they were lying when they said nobody else was having issues.

I canceled about a month ago, expecting a refund in a reasonable amount of time. No check arrived. I emailed last week to inquire, and was promised the check would be cut Wednesday and mailed Thursday. Still no check almost a week later, and now I'm being told that the check went out "for sure" on Friday (promised dates be damned!) and the delay blamed on the holiday.

Bottom line is using EWTS requires lots of patience and wasted money, and canceling requires even more patience. (I've NEVER had to email a company to trigger a refund check before!) You are better served going to the Farmer's Market and getting nice quality produce while paying for the quantity you actually receive.

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