Triple B Ranch

I misunderstood the pinned post and did not have access to messanger. After I paid for my spot that was promised me, liked the messages and thought I followed through, I was told that my spot was filled. I expressed my disappointment as I had made a bunch of arrangements, taken off from work, etc. I asked for my money back and said thank you. Beth then tells me that she refunded my money EXCEPT what she HELD because I did not follow her directions for sending the money. I disagreed, because I am also a business owner and I understand when money is withheld and when it is not. Well, Beth then proceeded to GREATLY INSULT ME. I wish I could attach the screen shot. She said, "Well congrats on being a business owner. Too bad you are not saavy enough to understand how to read a pinned a post". Very poor business.