Cons: -It took a few deliveries to get on a regular schedule. So when I ran out of food, I never knew if I should go and pick up a day or two worth, or just nibble at what's left and wait for the delivery.
-6/10 deliveries contained one or three veggies that were way overripe and starting to go bad.
-This farm is bad about answering their phones/emails if you have a question or a complaint.
-I don't care for most of the veggies they grew.
Pros:
+The veggies were fresh and delicious. I don't remember ever eating such melt-in-your-mouth cantelope. And what I wouldn't do for that sweet watermelon this chilly November night.
+The tomatoes were as juicy as they say.
+I love the peace of mind that I get when eating local, naturally grown produce. I feel uneasy buying organic apples from New Zealand. And I'm pregnant, so supporting the local farmers who treat the earth and veggies right is doubly important now.
+I think Heirloom Italy AP Marrone CSA costs less than if you bought the same at a farmer's market.
+I don't have a car, so the CSA saved me many ours of time, money and trouble trouble of lugging veggies from the farmers market.
Would I join a CSA again? Most definitely. Would I join Heirloom Italy A P Marrone Farm? Only if there was no other CSA in my price range because as fresh as these veggies are, none of them are my favorites.
We are glad that you enjoyed our vegetables! If there are products that we don't currently grow and that you like....we quite possibly will grow them for you!! Just ask!!! Congrats on your baby!
Given my experience, I will definitely purchase a CSA again next year and will most likely go with the Marrone Farm again.
This was disputed, and found to be a wrongful dispute, in our favor! I do hope no one deterred from getting a subscription! Thanks, Heirloom Italy
Ms. Endler recieved quite a few boxes from her subscription, and then the complaints started. We gave Ms. Endler pounds upon pounds of free vegetables, trying to please her. We even STOPPED delivering to her, and asked her to come directly to the farmer's market, and pick the vegetables up herself, so she could see, AT THAT MOMENT, exactly how great of produce she was getting. Week after, her husband was picking this produce up, ACCEPTING IT AND TAKING IT HOME, and then however many days later, we would get an email saying she was unhappy. She cancelled her subscirption, asking for the entire amount back. She recieved boxes and boxes of free produce that she HAD BEEN HAPPY WITH AND SAID SO, and still decided she was not going to pay for ANYTHING. This review is SO upsetting. Our customers are THRILLED with the produce they recieve, most of which has already exclaimed how they will be back next year. I realize we cannot please everyone, but to say that our produce and our CSA is horrible is simply not the truth, and I told Ms. Endler this. We have poured our hearts into this business, not to have an unpleasable lady bash us where our future customers come from. She is not even a localharvest member, but wanted to make sure her opinion was somewhere out there, so there it is. Please feel free to contact us with any questions or concerns, and we are more than happy to talk to you directly at (304) 725-2347
Bugs and imperfections are found on plants not treated with harmful chemicals. Wash the produce, cut off the imperfections and enjoy the food knowing that it is much better for you that a superficial looking veggie.
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We are sorry that you had a rough experience with us. Please reach out to us again at 304/258-7914 and we will do our best to make it up to you. We had a driver last year who was not dependable and unfortunately we did not find out until after more than three weeks. We count on our customers to report to us any problems that they have experienced. We would love to have you come back as a customer, we will find a way to make it up to you. Give us a call!!