The only bad experience we had was with our pickup location which was suddenly not a viable option towards the end of the season. This was due to neighbors' complaints and therefore out of Lancaster Farm Fresh's control, and I thought they handled it as well as possible. They scrambled to find alternative locations at the last minute and were good at communicating the changes. Unfortunately, without the certainty of an upper NW DC pickup this year, we will not be signing up again for 2010. If it weren't for the pickup problem, however, we would definitely be return customers.