By:
(May 6, 2010)
I called today inquiring about purchasing a fruit share and the farmer was pretty inhospitable - I'm pretty sure he hung up on me when he thought I was calling as a representative from another CSA, and was only lukewarm when I called back to explain that I am a subscriber at another CSA. I support CSAs and awesome food, but not at the expense of customer service. It was a really negative first impression. I would recommend the farmer post an email address on his website so customers can ask questions electronically and not get the bad impression I received - regardless of the reason for his behavior, it made me not want to seek him or his farm out ever again.
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