MooGrass Farms

I believe there are serious integrity issues at MooGrass Farms. When I first started ordering, I was told I could visit the farm from where the raw dairy products come from; this arrangement has since been reneged. It's been over a month since Kevin said he would call me to answer some questions I had about the quality of the products I was purchasing, and I've yet to hear from him. When I went to pick up my last order, his wife told me he was just really busy and that he was going to call me soon. After a couple of more messages I sent Kevin through his website and email and almost another two weeks since his wife told me this, I've come to the conclusion he's just not going to respond. I've had a couple of concerns with products from MooGrass Farms but continued to order because I couldn't fathom the dishonesty I suspected. My most recent concern, however, has convinced me otherwise. This realization occurred after I began researching why the "gass-fed" butter I had been receiving was so pale in color - it appeared nearly as white as sheep butter. On my second to last order I was bothered when I was told the butter was frozen - This isn't advertised on the MooGrass website. The only reason I found out about the butter being frozen was because I placed an order for products that for some reason didn'tgo through. When I went to pick up my products Kevvin's family members told me they didn't have an order for me but that they should still be able to fill my order because they had enough cheese and butter products on hand. The butters were then pulled out of the freezer and were all covered in frost. When I questioned a family member about the butter being frozen, I was told it didn't damage the butter. After doing some research, I came to believe the pale butter I was getting was frozen from the colder months when the cows didn't have access to pasture (there's a correlation with the carotenes cows receive from grass and the yellowness of their butter). For anyone familiar with the work of Dr. Weston Price, you may remember that the yellowness in the butter is associated with health promoting properties; the lack thereof says something else. Before I started ordering, I chose to dismiss the opinions of a couple of individuals who said Kevin was not to be trusted. This is no longer the case as I'm no longer a customer. Every week Kevin ends is reminders to order with, best in health. All I can say is, Best in honesty Kevin