Reviews for: MooGrass Farms

(4 reviews)
By:
sak468 (Jan 4, 2013)
I have been getting raw milk and other products from Moograss for a few months now and have none of the problems that other people have written about. Everything we have gotten is excellent and we have been quite happy. All the animals are 100% grass fed which is something I haven't found with other farms that offer raw milk, which is something that is important in my opinion. I wouldn't say any of the people we have met are overly friendly but no one has been rude either. I feel they are very knowledgeable and have answered all my questions to my satisfaction. Maybe things have changed in the year since the last review? Either way I am quite happy I have found them and will be buying all our dairy from them.
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By:
Ingesting Knowledge (Oct 5, 2011)
At a first glance I thought MooGrass Farms was a great idea. They are a coop selling various goods from different local farms. While their products sounded good, I felt the website was lacking important details about the products such as certifications, standards, and the farmers producing them. When I asked for more information about the standards for raising and slaughtering turkeys I received no response. Not even a glazed over robot response... Nothing. I figured maybe they were busy and forgot to respond, so I sent another email asking about their turkeys and eggs. Still no response. I even tried calling and got no answer. How am I supposed to feel comfortable about what I am buying if I don't know what it is or where it's from, and can't speak to anyone about the products? I get more information from large companies like Whole Foods and Organic Valley about their products. What Gives?
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Ryan Townsend (Oct 3, 2011)
I believe there are serious integrity issues at MooGrass Farms. When I first started ordering, I was told I could visit the farm from where the raw dairy products come from; this arrangement has since been reneged. It's been over a month since Kevin said he would call me to answer some questions I had about the quality of the products I was purchasing, and I've yet to hear from him. When I went to pick up my last order, his wife told me he was just really busy and that he was going to call me soon. After a couple of more messages I sent Kevin through his website and email and almost another two weeks since his wife told me this, I've come to the conclusion he's just not going to respond. I've had a couple of concerns with products from MooGrass Farms but continued to order because I couldn't fathom the dishonesty I suspected. My most recent concern, however, has convinced me otherwise. This realization occurred after I began researching why the "gass-fed" butter I had been receiving was so pale in color - it appeared nearly as white as sheep butter. On my second to last order I was bothered when I was told the butter was frozen - This isn't advertised on the MooGrass website. The only reason I found out about the butter being frozen was because I placed an order for products that for some reason didn'tgo through. When I went to pick up my products Kevvin's family members told me they didn't have an order for me but that they should still be able to fill my order because they had enough cheese and butter products on hand. The butters were then pulled out of the freezer and were all covered in frost. When I questioned a family member about the butter being frozen, I was told it didn't damage the butter. After doing some research, I came to believe the pale butter I was getting was frozen from the colder months when the cows didn't have access to pasture (there's a correlation with the carotenes cows receive from grass and the yellowness of their butter). For anyone familiar with the work of Dr. Weston Price, you may remember that the yellowness in the butter is associated with health promoting properties; the lack thereof says something else. Before I started ordering, I chose to dismiss the opinions of a couple of individuals who said Kevin was not to be trusted. This is no longer the case as I'm no longer a customer. Every week Kevin ends is reminders to order with, best in health. All I can say is, Best in honesty Kevin
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By:
touchy short (Jun 4, 2011)
The site describes their milk as "**The finest grass fed raw milk money can buy**". I joined, we picked up a gallon of milk, at the owner's house in Wheaton, IL, and as we bought it, he twice said "It's the -best- milk!" --- I am certain that nearly all the cream had been skimmed off of this milk --- Look carefully at the descriptions of raw milk on his website --- At the time of this review, there is definitely no mention on his entire website, as to whether the milk is "whole" or not. I accused him of skimming off the cream, and e-mailed him several times, but he just kept making PR-Statements --- He would not even acknowledge my argument that: If he is into being "reasonable" and "honest and open", as he stated, then it would be rational for him to change his website, to clearly state whether the milk is "whole". I warned him that I wanted him to change his ways, or else I'd write negative-reviews - Nothing but PR-Statements.

If you want raw, whole milk, then I suggest any source that is not afraid to clearly state, in all advertising, whether the milk is both "raw" and "whole" --- He'll tell you, with pride and confidence, that he never skims his milk, yet he repeatedly refused to mention the word "whole" on his website --- Of-course, leaving the advertising as it is, probably ensures that he won't even receive a small fine, for sometimes, or always, skimming his milk --- Don't be easily fooled!

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By:
touchy short ( Aug 5, 2011 )

Olive Kaiser, I see that you have your own alternative health website, about people's reactions to gluten-foods. Yes - I am %100 certain of my body's reaction to the milk I was sold, and that it was lower-quality, in the extreme, compared to the 20+ gallons that I have drunken, from 1 source, and the 1+ gallon from another source, since-then --- This is plain-and-simple - Don't let anything, that he or I say, obscure your perception of simplicity, here. Yes - The flavor, and the amount of cream does very, vary much. I would say that ALL of the raw milk that I have drunken, since the MooGrass milk, had about 20 times as much cream, maybe much more, and there was always an extremely satisfying, dynamic _BALANCE_ between the heaviness of the drink, and the creamy richness. After waiting, the cream from the MooGrass gallon would settle, extremely thinly, sitting on the surface ( - it can be seen from above, but not from the sides of the container) --- Then it just sat there, rather than growing, and forming a line that can be seen from the side; however, I did drink a bit of froth before being suspicious, but I definitely never gulped any straight cream. This message is merely a plain & honest account as to -why- I believe that Kevin purposely sold me skimmed-milk and lied about it --- Besides the final-paragraph, I would only recommend reading any further, if you are motivated to understand the criminal-mind, through such accounts. Update: I had sent negative comments to The Weston A. Price Foundation's realmilk.com, and only after this, and after someone from The Weston A. Price Foundation contacted Kevin, did he actually change his website, to stand up for himself as an honest businessman, who only sells whole milk. Yes, it would be extremely unreasonable, as a criminal, to just sell skimmed milk to everybody, and expect to get away with it --- He first asked me about what I know about raw milk --- So, I explained that I believe there must some validity behind the hype, as there is so much consensus about it on the internet --- After this, he brought out the milk. I think it was later, while we were there, that I asked him about tips, so he told me to go slowly, at first, as my body gets used to it, and he suggested keeping the milk in the middle of the fridge, for the even-coldness. He knew this was my first raw-milk, and that, unlike yourself, I don't have anything to do with local people into raw-food/alternative-health. After my first fast, almost 10 years ago, my body's appetite changed very much, so over the last several years, I have eaten almost no meat, and I had started craving milk, so occasionally, I would drink over a gallon in a single-day. Basically, the MooGrass milk was significantly better than the pasteurized, homogenized milk that I had been drinking, yet at the same time, my body was telling me, that this milk was sort of way too heavy, and there was this subtle strong sense of wrongness about the heaviness. I started to feel this way, then I contacted a local-farm, and asked whether they'd be willing to beat the prices of MooGrass Farms; I did not criticize MooGrass's milk, but the response included the comment that MooGrass skims their milk. When we bought milk from this other-farm, we asked, and were told, that one of this farm's customers was foreign (might have been from India, not sure), and that before becoming a customer, the first thing this foreigner did, is ask-outright: Do you sell ? --- And then, later, this foreign-customer explained that the MooGrass milk had no cream, as if MooGrass uses the cream for other products, and-so-forth. Both myself, and the foreigner, would appear extremely-isolated, and again, unlike yourself, we'd appear absolutely_inactive in local alternative-health. No offense, but you clearly sound as if you are merely repeating the exact same arguments that Kevin, or a typical con-artist, would tell you. It's tough to imagine the hardest-working farmers/people in the world, claiming that cleaning the containers to skim the cream, is a huge burden of extra-work, especially if you are already cleaning many containers to begin with --- I imagine that his younger-children might be able to easily do it - And processing the extra cream and selling it, would be easy for his older children, or even temp-agency-workers/employees, especially when Moograss Farms is already making products out of straight cow cream to begin with --- To a criminal, it's not excessive work, or hassle - It's money in the bank! and with a customer like me, (who likes to drink a few gallons a week,) he could have easily skimmed a few hundred extra dollars per year! Yes, I agree, it's not much money, but with children it's easy to see the motivation to be a small time criminal - Also, many criminals simply decide "okay - The Government let's me get away with certain types of small-time-crimes, with an apparent approximate %100 chance of my staying out of jail, so that's what I'll do!" I don't consider myself overly savvy about criminals, but Kevin's motivation is extremely unbelievable to me, in his refusal to accept my original offer to give him 'the benefit of the doubt', and let him stand up for himself, as an honest businessman, who publicly advertises that he sells whole milk --- I explicitly, repeatedly, spelled it out to him, and he responded like a typical con-artist --- He played dumb, and then he called the phone-number which we signed-up-with --- This was my parents' main-house. My Mom explained to me, that this phone-call basically seemed to be Kevin sort of chewing out my Father, for maybe 5 minutes - This is very easy to imagine because my Dad tends to be an extremely patient listener, and is often accomodating to strangers/acquaintences. Kevin did offer to refund our money; actually I demanded it at first, but my Father declined, which I accepted because it was his money to begin with. My Dad told Kevin that My Dad would tell me not to do it: Not to contact the Better Business Bureau, The Police, and many review-websites --- I e-mailed Kevin that My Dad did what he said he'd do, and that he also respects me as an adult, in my decision to do what I said I'd do, and Kevin did not respond, and his website remained the same: Not stating that the milk is whole. Another reason why I believe he is a con-artist, is that, when he was giving tips, I asked him for tips about kefir, and he basically stated "well, sure - I sell my -own- kefir!", to which I paused, and basically stated "actually, I just got my own kefir grains, about a week ago...." - This was the unnatural end of our discussion about kefir. If he were actually aware that I was buying skimmed-milk, then he would -FEEL- as if he is undermining my ability to make great milk-kefir --- Being a two-faced con-artist takes skill --- He was comfortable saying "it's the -best- milk!", and giving his general-tipes, but he was not up to the task, of being forthcoming-at-all, about milk-kefir-tips. (I also picked up strange, extremely nasty vibes from his wife; To tell the truth, they feel extremely similar to the nasty vibes which I used to sense within myself, which I have gotten-over, over the years --- She seemed to feel like an extreme victim of these vibes, similarly to how I did, yet she seemed more -decisevely- victimmy, as if she were aware and more decisive about an excuse to feel victimmy. The daughter at the cash-register simply seemed a bit stressed out, like a typical teenager who'd prefer to not-be at the cash-register.) I am very stubborn, myself, thus, I understand that Kevin was being extremely stubborn, by refusing my offer --- But, being stubborn, I understand that the reasoning for the stubbornness always -FEELS- strongly-justified --- In this case, "I don't see the motivation", for his stubbornly refusing to mention the word "whole" on his website, until The Weston A. Price Foundation contacted him - Unless he had stubbornlyl-decided, _beforehand_: "THIS_IS_MY_GAME - NEVER_EVER give any credence, whatsoever, to any criticism, or claims of my skimming the milk" --- I explicitly warned him that he should stand up for himself as an honest businessman, or I'd write the negative reviews, and I even explicitly spelled it out, that people can recognize this type of bs: of "no, I won't stand up for myself as an honest businessman, by taking a few minutes, to state that I sell whole milk on the website" --- Thus, I believe "beyond a reasonable doubt", that his stubbornness is not a matter of his perception of my rudeness/harassment, or his lack of social-ability/diplomacy --- I believe that he simply knowingly lied. A possibly completely insignificant fact, is that the password for the e-mail_address which I had used to e-mail Kevin, suddenly stopped working, and then, within a few days, I checked, and noticed that the negative review I had written on Yelp had disappeared. I only used the e-mail_address for non-personal-things, so the password was 123456, as I assumed that nobody would go through the trouble of stealing this e-mail_address. Actually, I had quickly signed up for all of the review websites, and the original password may have also been 123456. So I signed up to Yelp, again, and wrote a similar review. It's very easy to imagine him, as a convincing liar, shaking his head, saying in a strong, raspy voice "nooooo, nooo - " - and then heartfully, strongly reassuring you, that he has never skimmed milk --- I'm not sure whether, if further pressed, he'd continue defending himself, by being overly critical of me, as a horribly negative person, or if he'd be more into conning you, that "people are different", and milk is wonderfully natural, thus varies a lot, and/or that he might even make excuses about how it settled; Now that I think about it, it might sound most believable to say that someone else, like innocent amish people for example, took care of it, so the matter of milk-cream, in each and every gallon, was out of his hands - Thus, if you really really want to believe him, of course it would sound believable that there are 'flukes', like mine. To tell the truth, both he and his wife, give the impression of your regular, slightly-self-conscious, above average people, who I'd be pleased to see as part of any supposedly-good, alternative-health/alternative-spiritual-community. You say it might be wise to give him a second chance, and as I stubbornly, repeatedly explained, I already did --- I asked him to publicly stand up for himself throughout his advertising, as an honest businessman, but he declined. I did not make any of this up --- As I said, this is simply my plain, honest account of what happened. And finally, to give more of an overall, complete impression of raw-milk, my body actually tells me that all raw milk, by itself, is slightly too sweet, as with lactose, to be perfectly-completely-healthy (, and the widely-varying (between different milk-gallons)-tastes, of the traces of the plants, which the cow ate - These tastes sort of stick out, and feel like they don't belong) --- Milk kefir seems to dynamically transmute this, making the drink feel perfectly, agreeably healthy to my body, and the best-tasting, fresh milk kefir also tastes better than regular raw milk --- The way that the dynamic subtle element of the best-tasting milk-kefir (just before the kefir starts getting extremely tart) seems sort of superior, is difficult to describe --- it is subtly invigorating, uplifting, and delightful to my body, while feeling deeply super-healthy, at the same time ( - The synergy between the ingredients does not merely taste super-delightful, like great ice-cream, or rice krispies treats, or the best chocolates, etc.)

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By:
Olive Kaiser ( Jun 21, 2011 )

Not sure this is representative of Moo Grass Farms milk? Are you sure this is really happening? I have personally seen milk in their co-op coolers with a LOT LOT of cream on it over the past few months. Did they offer the normal customer service options ie to refund your money or replace the milk or visit the farm? My experience with fresh milk is that cream levels in milk vary a lot per season and even when it is stirred and poured right away I've seen the cream levels vary per individual container. Maybe it was a fluke that you got one with less cream or the cream had been recently shaken or not completely risen yet. Could you see the definite cream line when you picked up your milk? It takes 2-3 days to get all the cream to the top in my own experience. Might be wise to try their milk a few more times and see if this is a consistent problem. A few other thoughtful questions? Why would a person in this business skim cream? Raw milk drinkers are an educated bunch and they would pick up on this. We watch the cream lines. Moo Grass Farms coop has plenty of extra milk from the co-ops cows? Why would they go to the trouble when they have plenty of access to extra cream preskimmed by the Amish family that milks the cows? Skimming cream is work and leaves a cream line which would necessitate pouring the milk into another container while keeping it cold in the process plus extra jar washing. Hard to find a motive for all of the above between the demands of 5 young kids including a baby under a year and homeschooling and a construction business and co-op to run.