MooGrass Farms

At a first glance I thought MooGrass Farms was a great idea. They are a coop selling various goods from different local farms. While their products sounded good, I felt the website was lacking important details about the products such as certifications, standards, and the farmers producing them. When I asked for more information about the standards for raising and slaughtering turkeys I received no response. Not even a glazed over robot response... Nothing. I figured maybe they were busy and forgot to respond, so I sent another email asking about their turkeys and eggs. Still no response. I even tried calling and got no answer. How am I supposed to feel comfortable about what I am buying if I don't know what it is or where it's from, and can't speak to anyone about the products? I get more information from large companies like Whole Foods and Organic Valley about their products. What Gives?