By: George Locke
(Dec 23, 2011)
We paid Jack, the owner of Foothill Organic Growers, $200 for a series of produce deliveries. We were led to believe that we would be able to select what we wanted in the deliveries and that all produce would be ripe, organic, and locally grown. All I can say is: WHAT A FARCE! Our deliveries never conformed to what we had ordered. One of our deliveries included supermarket-grade carrots packaged in plastic under the Bunny-Luv label. Nectarines, persimmons, and other fruit items were delivered unripened and hard as rocks. Many items were old, damaged, and even moldy, including a bell pepper that arrived with a large gash in the side and discoloration already setting in.
After two deliveries we said "no mas." We asked for a refund of the unused portion of our $200 payment -- and we haven't received a single penny of it. Our advice is to avoid this scam like the plague.
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We have never represented that our produce is ALL locally grown because we make available avocados and bananas, for example, that are not grown in California and all of the produce that we do not grow ourselves, is certified organic and we will guarantee that the produce will stay fresh for two weeks or we will send you complimentary produce on our next delivery. Relative to the supermarket grade carrots comment, we do receive a few organic items that are not available from any other source. Our policy is if you have ANY problems with any of our certified organic produce, let us know and we will send you a complimentary item on our next delivery.