I grew up in a family where we helped our grandfather plant a very large vegetable garden every spring and harvested every fall. I understand the work and effort that comes with having a garden. I can just imagine what it takes to run a farm.
That is why I am really hesitant to leave something negative when someone is trying to do something positive. It bothers me to live in the "Garden State" and have to buy a vegetable from California or Mexico.
The owner, I got the impression, has overextended himself as far as the labor and management of the program is concerned. I felt there was preference and more care given to what was sent to the local markets and to local restaurants then what was sent to my home. The guy needs help and, through email communication with him, it's just two people working the farm and delivering.
Without getting into details, quality and quantity was not great (3 wormy corn cobs 5 inches long, yellowing greens) you might get a couple of meals out of it; if you have a problem, the owner, Matt, is very defensive. (Sorry, you were not nice). Updates to the website on how cook some of the stuff was not there and, as the summer progressed, there were no emails indicating what was in the box (some of it was not regular summer veggies).
My recommendations would be to hire additional labor ( or volunteers or interns) so everyone gets something good every week and ,possibly, hiring someone to field the email and maintain the website who knows how to deal with the public.
I am willing to pay money for health and well-being of my family as long as the quality is there and if it isn't, someone to say "I'm sorry. What can I do to make things better?" I was willing to hang in there with them but I felt they took my money and forgot about who was supporting them...
This year I vote with my feet, and from this website, I happily have other options.
Best Regards,
Jo