Basically we received about 1/2 the amount of useable strawberries as we were expecting. I called the farm and left a message - they never called back. Called again a couple days later and they would not give any refund or replace any berries. They blamed the lady who organized the bulk buy. Some of the problems could have been hers, but not the rotting berries.
I heard from someone else that they called him and he got very upset and yelled at them. Not good business practice.
I will not buy from this farm again.