By: Susan Uram
(Nov 4, 2014)
I was very excited to try your products. Ordered October 7 th. A week later I got an email saying items were shipped, yet still nothing and it is Nov 3rd. I have sent emails and tried calling , no one replies or answers the phone. I was charged for items. Very disappointed.
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November 15th and still have not received pine nuts or a refund, have not heard from seller either.
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My apologies that there is a problem. I work remotely communications can get really difficult. This is the 1st I have heard about the problem, and it is because the communication came through Local Harvest rather than my standard email. I will get this fixed 1st thing this morning and I am sorry for the communication problem. In the fall when I havest, I am off grid, other than spotty runs to town to a internet coffee shop. Harvest is over now - so it will be much easier to fix any problems. Penny Penny Frazier A Wild Crops Farmer
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November 30th still no refund and no pinenuts! I do not understand how anyone can do business this way. I was so excited to try something new and now I would just like my $40 back!