Rick's Seasonal Produce

I placed a double order of satsumas. The order was placed and it arrived in a timely manner but the box and the produce were destroyed. I figured this was the USPS however, the box was not thick enough or padded at all nor was fragile written on the outside of the box anywhere. I requested a replacement shipment of the satsumas. I received them but didn't hear back from the farm until the day he already shipped me a replacement order. They arrived damaged just like the first shipment and also harvested several days before they were ripe. Basically, the packaging does not protect the produce at all. Satsumas do not continue ripening after harvest, so we had sour satsumas. As the partner to an organic farmer I know there are major challenges to farming and shipping produce, but this wasn't even an attempt at protecting the produce you've purchased for the bumps expected in shipping. This needs to be corrected.