Refining Fire Chiles

I ordered two types of pepper seeds from Refining Fire Chilies. The seeds had a less than 25% germination rate after 6 weeks. In comparison, seeds from several other vendors grown under the same conditions had greater than 90% germination rate.

I notified Refining Fire Chilies and complained of low vitality of their seeds. I've contacted them four times and asked them what they would like to do. Of the four attempts to contact Refining Fire Chilies I received one response where I was promised replacement seed. But replacement seed has never arrived after 3+ weeks and I'm missing a growing season window. I don't think I'll receive viable seed from Refining Fire Chilies and will never do business with them again.

Maybe Refining Fire Chilies should change their name to Refining Fraud Chilies with such poor germination rates and poor customer service.