Refining Fire Chiles

My personal experience attempting to purchase healthy pepper plants from Refining Fire Chiles was disappointing to say the least. I was so excited to order my 6 pack of pepper plants. 8 plants did arrive - fairly quickly. I ordered them on May 10th and they arrived on May 18th. With great anticipation I opened the small box only to find several stunted, stressed and root-bound pepper plants. I immediately went to work to try to save these poor, sickly specimens. I prepared a half gallon solution of room temperature de-clorinated water with 2 tablespoons of worm castings. I handled them with care as they were shedding, withered and wilted leaves. I carefully planting them in a high quality potting mix. I soaked the pots with solution and hoped for the best. Two of the little sickly plants did manage to pull through, but they are not what I ordered. I made several attempts to contact the owner by email and was not even acknowledged. Disappointing and unprofessional = ^ (