My building's front desk doesn't accept food deliveries, so Little Farm Stand agreed to call me when they pulled up so I could come down and pick up the food curbside. We've done the same with plenty of other grocery deliveries including from other farms. However, they never called. They just dropped off the produce in a public space and sent me a text after they left. By the time I saw the text and went downstairs, the food was gone. Someone else had taken it.
When I asked LFS about this, they changed their story and said their drivers can't call before delivery, so we should cancel my membership. I'm still waiting for a refund for the food they just dropped off. Terrible customer service that I didn't expect from a farm that claims to live by local, organic values.