Fresh Gardens

I received 2 fruit packages today (passion fruit & sugar apple). Passion fruit box had no contents when we got it and sugar apples were all mushed up and damaged . 10 lbs of fruit ordered for $178 and not a single edible fruit!.

There is absolutely no protective packaging and the outer box itself was not sturdy - so no surprise this came in damaged. Disappointing to see the quality of delivery for the price I paid given the fragile nature of fruit would need better packaging and handling. Upon emailing Fresh Gardens with pictures, the response I get is to file refund from USPS. In checking with USPS, neither packages are eligible for refund. I contacted Bob many times pointing that out, and yet he kept insisting to ask USPS for a refund.

I want to support the farms but I am disappointed with the service and response I was given by Fresh Gardens. One very expensive mistake!