By: Good Samaritan
(Jul 18, 2025)
I joined Comeback Creek’s CSA to support local farms and enjoy fresh, seasonal produce. The vegetables and fruit were lovely, vibrant, thoughtfully packed, and clearly grown with care.
But the experience behind the scenes was confusing. I paid nearly $200 early in the year based on a listing advertising a full Spring + Summer share. That listing was later changed without notice, and I received only two boxes before realizing something was off.
It took five emails just to confirm what I’d paid for. No clear season dates, past share info, or pricing breakdowns were available online. Pickup dates were also shared only a week ahead.
When I flagged the gap, they acknowledged the confusion but offered to bill me an additional month (on top of my original payment) to complete what was initially advertised. While I could’ve pursued a chargeback, I chose not to in the spirit of supporting local agriculture. I just hope future customers get more transparency and customer centric service.
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