I went to the delivery location and was impressed by how nice, friendly, and helpful the man was and the fact that he had pasture raised beef, stewing chicken, raw cheese, etc. for sale as well. Needless to say, I bought several things besides the milk. I'm very pleased w/ the quality of the groceries I purchased and thrilled with the availability of it.
It wasn't until I checked out their website (& blog) to sign up for the mailing list that I realized that the friendly man was actually Chad Carlton himself!
I have never had a problem with the owners & I have never heard anyone else with these complaints, sounds like a misunderstanding. I, In fact, have a wonderful, first name basis relationship with them. This is a family farm not a big, high tech, govt. regulated Combine. Email is probably not the best way to contact them. All their products are wonderful with great prices for the totally natural/organic way everything is raised and slaughtered. It would be better to deal with them with this in mind and you probably will get the fabulous service I get. Sorry you are an X-customer.
This person perhaps has some "issues". I LOVE all the good folks at Carlton Farm. I have NEVER experienced a hint of the suggestion made in this post. I'm guessing the author hasn't a clue about life on a working farm........things happen, you can't please everyone. Try a little patience . At least you admit to the excellent quality of their products !
Chad is super nice and honest, as is those people who work at the farm.
Go to his website for the latest stuff Chad is selling.
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Something to consider. People usually act as a reflection of who we are.