Reviews for: Stuarts Draft Farm Market

(3 reviews)
By:
Petranka Badova Radev (Oct 29, 2023)
Humiliating experience.

Visited today with my family - husband, two kids, grandparents. We have been coming here for 5 years now and I was honestly shocked at how poorly we were treated after our prior positive experiences.

What happened: tried to buy some bakery goods using Zelle, got the green check in the app with the cashier standing next to me, the payment showed as completed and accepted on my end with a confirmation number, yet she kept saying that she could not let me have my goods until she saw it as received in HER bank - despite her witnessing the green check and seeing the status reflected as delivered and a confirmation number in my app, because she was watching me send it. At that point I was in a catch 22 - I had already sent the money and could not leave without my goods because I couldn't take my money back, and she was not letting me have what I paid for. So, I was forced to stand, being advised to call my bank, when my bank was clearly not the problem, while she went back to help other customers. After about 20 minutes she showed up again and finally gave me the stuff I paid for, saying the money just came through.

I feel so humiliated that I will never ever bring my family again. If you, as a business, have made the decision to take Zelle as a payment method, and you have witnessed a customer paying you on their phone with the green check showing and a confirmation number, that should be sufficient. The fact you have delays, which are clearly on your end, should not mean that you humiliate your customers by refusing to give them what they paid for.

And mind you, I was actually one of their "paying customers" because we were foolish enough to also pay $70 for two apple picking bags at the beginning of our visit, as we do every time we go there. We saw multiple other guests getting out of their cars carrying empty USED Stuart's Farm bags with them and they headed directly to the field to fill those up - I guess the general understating is that if you pay for a bag once you could use it all season, because that is what everyone else seems to be doing. So, way to go Stuart's Farm - you just lost one of your loyal paying customers, I hope you enjoy the others who come without paying for what they pick.

I hope this is a lesson learned not just for me, but for any other reasonable person. Please take your kids and money elsewhere.

Comment on this Review
By:
Jay Gilliam (Jul 11, 2020)
This is my favorite place to find local produce. Virginia Ken and Tarken are pleasant and friendly. The produce is higher quality than most groceries. You won?t find better melons anywhere. Virginia is meticulous about making sure that none of her tomatoes and melons have blemishes. She sometimes gives me Brushed melons for my chickens. Th sweet corn is the best anywhere. I highly recommend this market!
Comment on this Review
By:
JoAnna King (Oct 28, 2015)
I am the type of cook who is inspired not mainly by recipes, but by the items on sale at the grocery store. I enjoy going to the Stuarts Draft Farm Market as they have a great variety of fruits and vegetables at very affordable prices. Got a yellow watermelon there this year! They offer many choices, from extremely local, to say, North Carolina, and no-spray to low-spray items, and a few conventionally grown. They offer discounts for those who want to buy larger amounts, such as for canning. They also have a decent selection of typical country store items such as jams and jellies, candies, popcorn, etc. Outside of the building they have small garden statuary and seasonal plants (vegetable and flowering). The customer service is great and they have often helped me with my bags when needed.

The only negative I have would be that, due to the nature of their market (non-air conditioned), sometimes you see fruit already starting to go bad. Most, however, is in great shape.

Comment on this Review