Wellhausen Farm

By: Mrs. Cro (Aug 8, 2011)
I've been a member of this Farm this year only and have no previous CSA experience to compare to. I can say this much, there is a lot of inconsistency and lack of communication from this farm to it's members. The newsletters come out at different times and longer than a month sometimes. The response is that the Farner himself is writing these lenghty newsletters and a suggestion to be helpful would be to have one of your family members write the newsletter for you and respond to emails. The bags of vegetables seem to repeat itself weekly. I am happy with the products but would like to see more variety. The problem with this farm is that you only offer additional products such as ground beef and butter at sporadic times with a large time gap in between. It's hard to get products you like when you want it and the price is unusually high, higher than Whole Foods sometimes. I've emailed Farmer Jim several times on not receiving my ground beef patties that I sent payment on and have yet to recieve a response. I think you need additional help when it comes to communicating with your members in a timely fashion and sending out order availabilities more frequently. I don't think all the work of the business should be put on one person. If this was managed better the experience for all the members would be better with less risk of losing business for the next year.
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