By: Tamara Tanzillo
(Jun 12, 2019)
I am SUPER DISAPPOINTED with the customer service from Mint Creek Farms and Patchwork Farms. The CSA is PRICEY and I expected excellence. The eggs are FANTASTIC - but, you can buy them at farmers markets for the same price. The meat is frozen and hit and miss. Lamb neck bones? For the price - that?s kind of insulting. The produce seems to be what they need to get rid of and it quickly spoils. I have been to an event at Mint Creek and it is a well-run humane farm. The people are nice. Their is simply NO CUSTOMER SERVICE. Imperfect Produce does a MUCH better job. Go to Mint Creek for the dinner and tour. Buy the scrumptious eggs at Farmers Markets. Skip the over-priced CSA. It seems like it?s an after-thought to move surplus product and not worth the cost.
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Hi there! Thanks so much for your feedback and support of our CSA and kind comments about our eggs and farm experiences. To address your comments, our CSA is designed for customers looking for one of the best ways to support our farm, which is this program. Our meat is some of the highest quality in the area, based on our holistic, organic and pasture-centered farming practices, which is why our prices are higher than most. You can learn more about these rare but important practices at mintcreekfarm.com/about if interested. Our CSA isn't for everyone though! If you would like to order items individually, we do offer that as well. We are sorry you did not feel seen by our customer service, we are a very small team who wear many different hats! If you ever would like to open this conversation, please email us at mintcreekfarm@gmail.com to talk about this more. Thank you and wishing you all the best, Mint Creek Farm